Complaints Redressal

Client’s queries/complaints may arise due to lack of understanding or a deficiency of service experienced by clients. Deficiency of service may include lack of explanation, clarifications, understanding which escalates into shortfalls in the expected delivery standards, either due to inadequacy of facilities available or through the attitude towards the client.

1. Clients can write an email to the research analyst at traderesearch07@gmail.com. The client may expect a reply within 15 working days of approaching research analyst.

2. In case you are not satisfied with the response you can lodge your grievance with SEBI at https://scores.sebi.gov.in/ or you may also write to any of the offices of SEBI. SCORES may be accessed thorough SCORES mobile application as well, same can be downloaded from below link:  https://play.google.com/store/apps/details?id=com.sebi

3. In case you are not satisfied with the response from SEBI then you can lodge your grievance with SMARTODR on the below mentioned link: https://smartodr.in/