Grievance Redressal / Escalation Matrix

 

 

Details of designation

Contact Person Name[IB1] 

Address where the physical address location

Contact No.

Email-ID

Working hours when complainant can call

Customer Care

Rukhsar Tajmulwasik pathan

flat no 11, ayodhya apartment, collage road , plot no 156/157, Survey no 712/2A, Nashik Maharashtra

422005

9096767161

traderesearch07@gmail.com

 

Head of Customer Care

Rukhsar Tajmulwasik pathan

flat no 11, ayodhya apartment, collage road , plot no 156/157, Survey no 712/2A, Nashik Maharashtra

422005

9096767161

traderesearch07@gmail.com

 

Compliance Officer

Rukhsar Tajmulwasik pathan

flat no 11, ayodhya apartment, collage road , plot no 156/157, Survey no 712/2A, Nashik Maharashtra

422005

9096767161

traderesearch07@gmail.com

 

CEO

Rukhsar Tajmulwasik pathan

flat no 11, ayodhya apartment, collage road , plot no 156/157, Survey no 712/2A, Nashik Maharashtra

422005

9096767161

traderesearch07@gmail.com

 

Principal Officer

Rukhsar Tajmulwasik pathan

flat no 11, ayodhya apartment, collage road , plot no 156/157, Survey no 712/2A, Nashik Maharashtra

422005

9096767161

traderesearch07@gmail.com

 

 

The abovementioned details would facilitate the complainants to approach the concerned RA before filing complaint to SEBI. For more details go to: -

https://www.bseindia.com/markets/MarketInfo/DispNewNoticesCirculars.aspx?page=20241209-41

 

We aim to resolve all grievances within 21 working days from the date of receipt.

 

If your grievance is not resolved within this timeframe, you can escalate it to SEBI’s SCORES Platform (SEBI Complaints Redress System).

 

SCORES Portal: scores.sebi.gov.in.

 

In case you are unsatisfied with the resolution provided through our support or the SCORES platform, you can access the Online Dispute Resolution (ODR) Portal.

 

ODR Portal: smartodr.in.

 

 

 

 


 [IB1]Please fill all the details as applicable in your case